How Grow Digital Changed Fathima’s View of AI

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When Fathima joined the Grow Digital AI workshops in Leicester, she wasn’t sure what to expect.

Delivered by Grow and funded through AKG UK’s Community Investment Fund, the programme was designed to help women build confidence in using Artificial Intelligence (AI) and understand how digital tools can support everyday life, learning and employment. The workshops were hosted at Shama Women’s Centre and brought together women from across the local community to explore AI in a practical and accessible way.

Like many people, Fathima had heard a lot about AI but wasn’t convinced it was something she needed.

“I was someone who was quite reluctant to use it. I used to think people are becoming lazy. They don’t want to put in the hard work. They’re trying to have a shortcut doing CVs or personal statements.”

After receiving information about the workshops through Shama Women’s Centre, Fathima decided to give it a try.

“I thought, OK, I haven’t looked into it, I haven’t used it, so I’ll go and see what it’s all about.”

What she discovered completely changed her perspective.

“When I went, I realised it’s not someone who’s lazy who uses it, it’s someone who’s smart. If you take advantage of it, it can work to your advantage. It can actually help in your personal as well as your professional development.”

Fathima particularly appreciated the practical approach taken during the sessions.

“I liked when Kaneez said, ‘Use it to your advantage but don’t let it use you.'”

She explained that the workshops helped her understand both the benefits and limitations of AI.

“It only does what you instruct. It’s as clever as what you ask.”

As someone currently looking for work after being made redundant in January, Fathima found the sessions especially useful when updating her CV and applying for jobs.

“I haven’t had to use a CV for some time. Now when I had to update it, I liked how I could use my transferable skills as a mum, take the knowledge and expertise from other fields and apply it to the job that I’m applying for.”

The workshops also introduced her to practical tools she can use every day.

“She makes it very simple. Don’t overcomplicate it. Just give a key instruction about what you want.”

One example that particularly stood out was using AI to help plan meals.

“If you’re lost with ideas about what to do, just tell it what you’ve got in the fridge and ask AI to suggest a menu for the day.”

For Fathima, one of the biggest surprises was discovering just how many different ways AI can be used.

“I really enjoyed how Grow’s Kaneez made it practical to every person’s need. For someone who’s looking for a job, someone who wants to cook, someone who wants to learn a language, or someone who doesn’t speak much English.”

As a mother of two young children, she can also see how AI could help support learning at home.

“I’ve got young kids. My youngest is six and I have a nine-year-old. Kaneez showed us how AI can help teach Year 1 and Year 2 children about addition like a teacher.”

Looking back on the experience, Fathima describes the workshops as an eye-opener.

“I was so wrong. I think it’s a smart way to do things, but we should always make sure that we are in control and that we use it wisely.”

She added:

“I found it really like an eye-opener.”

Earlier this week, Fathima attended the Grow Digital Celebration Event in Leicester, where participants came together to celebrate their achievements and receive certificates recognising their learning.

Fathima was one of more than 270 women who took part in the Grow Digital AI for Women programme. Through Grow’s partnership with community organisations across Leicester and Leicestershire, the programme has helped women build digital confidence, develop new skills and explore practical ways of using AI in everyday life, learning and work.

 

Building Stronger Communities Through Innovation, Inclusion and Empowerment

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Across Leicester and Leicestershire, community organisations are operating under increasing pressure. Demand for services continues to rise, social need is becoming more complex, and funding remains stretched. At the same time, rapid advances in Artificial Intelligence (AI) are reshaping how organisations work, presenting both opportunity and risk—particularly for the grassroots organisations that sit closest to communities. Womentum CIC, a survivor-led organisation working across domestic abuse prevention, women’s empowerment and community education, is seeing these changes first-hand.  Alongside growing demand for frontline support, we are also identifying a widening digital divide.

The digital divide in the voluntary sector

While larger organisations are beginning to integrate AI into operations, many smaller charities and community groups lack the capacity, confidence, and resources to do the same. Yet these organisations are often delivering essential, trust-based support to some of the most vulnerable people in society. Without access to digital tools and training, there is a risk that inequality is further embedded—this time in how organisations themselves operate.

AI as a practical tool, not a distant concept

Through recent AI training workshops delivered in partnership with Belina Grove, we have seen how accessible digital education can make an immediate difference. Participants who initially felt unsure about technology have gone on to use AI tools for everyday tasks such as communication, planning, content creation, administration, and problem-solving. The outcome has been increased confidence, improved efficiency, and a stronger sense of adaptability in a rapidly changing digital environment.

We are also seeing growing interest from grassroots organisations who want to apply AI practically—reducing administrative pressure, strengthening funding applications, improving communications, and making better use of limited resources. For many, AI is no longer optional; it is becoming a core tool for sustainability.

Strengthening communities through balanced development

Alongside digital inclusion, our community work continues to highlight another critical area: the importance of positive male engagement. Creating safer, healthier communities cannot be achieved by focusing on one group alone. Many men and boys want to contribute positively to their families, workplaces and communities, but lack structured support, role models, and safe spaces to develop these skills.

This insight is shaping Womentum CIC’s emerging House of Respect and Male Allyship work, which focuses on healthy relationships, responsibility, respect, and positive leadership. In a time where young people are heavily influenced by social media and conflicting narratives, strong community-based guidance is increasingly important.

A joined-up approach for the future

The future of community development lies in integration—not isolation. Empowering women, engaging men positively, strengthening grassroots organisations, and building digital capability must all sit alongside each other. Technology alone will not solve social challenges. However, when combined with education, empathy, leadership and lived experience, it becomes a powerful enabler of change.

A call for collaborative investment

As AI continues to reshape society, it is essential that the voluntary and community sector is not left behind. Investment in accessible digital skills, leadership development and prevention-focused community programmes is an investment in stronger organisations and more resilient communities.

Womentum CIC welcomes collaboration with businesses, funders, local authorities and community partners who share a commitment to inclusive innovation and long-term social impact. Together, there is an opportunity not only to respond to change—but to lead it.

Speaking of the partnership Mumtaz said: “Today, I want to say thank you to the Belina Grow team for their support in delivering our AI training workshops. This wasn’t just a partnership, it was a real shift. Together, we’ve helped people move from hesitation around technology to confidence and practical use of AI in their everyday work. The impact is clear—better communication, stronger planning, simpler ways of working, and real digital inclusion at grassroots level. Most importantly, it’s another step towards closing the digital divide through access, opportunity, and belief.”

Mumtaz, Womentum CIC

Sonal Secures Her First UK Job with Support from Grow

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Sonal lives in Hayes and joined Grow after moving to the UK from India. With a strong academic background, including a Master’s degree and PhD, and previous experience working as an Assistant Professor in a college in India, Sonal was keen to rebuild her career in education after taking time out of work to care for her child. However, arriving in a new country and trying to understand the UK job market proved challenging.

Sonal said:

“When I came to Grow, I was not aware of the UK job market and I was struggling to find the correct way to apply for jobs. I didn’t know the right platforms to use or what the requirements were to find a job in the UK because I was new here.”

“I also had a long career break, really a seven-year gap, so Grow helped me to gain motivation again and supported me to gain the confidence to restart my career journey.”

Sonal first heard about Grow through a friend who was already connected with the programme. Since joining Grow, Sonal has attended online sessions covering CV writing, interview preparation, motivation and understanding the UK workplace.

“I attended lots of seminars, online courses and sessions about how to make a CV, how to present yourself in interviews, what kind of jobs are available in the market and how you can start your journey again.”
Grow also encouraged Sonal to complete a Level 2 course in Understanding Support Work in Schools and Colleges through Learn Hillingdon while she was searching for work.

“Although I already had qualifications from my country, I was totally new to the UK education system and didn’t know how things worked here. From the course I also learned about British values, safeguarding and many more things.”

Sonal also attended Grow interview preparation sessions, which she says helped her feel more prepared and professional during interviews.

“I learned how to introduce myself by doing mock interviews with Grow, how to present myself and what I should and shouldn’t say during interviews.”

With support from Grow, Sonal began applying for jobs through platforms including LinkedIn and Indeed and gradually became more confident applying for education-based roles.

“Before joining Grow, I had applied for many jobs through Indeed but I didn’t get anything. After joining Grow, especially after doing the course from Learn Hillingdon, I became more confident applying for roles in schools and colleges because I always wanted to work in the education sector and I felt better prepared.”
After a year out of work in the UK, Sonal has now secured a role as an Associate Lecturer at the London Academy for Applied Technology.

“It has been almost a year looking for work, so this is a big achievement for me. This will be my first job in the UK. I am happy I joined Grow as they really helped me to regain my confidence again and help give me the advice and guidance I needed.”

Anjali Builds Confidence Using AI Safely

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Anjali joined a resilience-building programme at the Peepul Centre in Leicester as part of her journey towards rebuilding confidence and moving forward positively. As part of the programme, participants were invited to attend a one-day Grow Digital AI workshop delivered by Grow Employment Adviser, Kaneez Fatima MIEP.

Unlike some participants, Anjali had already used AI tools before attending the session. She regularly used Gemini on her Samsung phone and described how she would often “talk to Gemini like a friend.” However, despite already feeling comfortable using AI, the workshop helped her understand how to use it more safely and effectively.

“One of the most helpful things I learned was not to share personal details like your birth date or private information with AI,” Anjali explained. “Before the workshop, I didn’t realise that. It really helped me understand how to use AI safely.”

The workshop also gave Anjali a better understanding of how prompts work and how giving clearer instructions can improve the quality of responses generated by AI tools.

“Before, I didn’t really know how much detail to include when asking questions,” she said. “Now I understand how to explain properly what I want and refine my prompts so I can get more accurate answers.”

Since attending the workshop, Anjali says she feels much more confident using AI tools in everyday life and during learning. She now regularly uses Gemini and Microsoft Copilot to help her understand information, solve problems and support her studies.

As part of a Mental Health Awareness course she is currently undertaking, Anjali has also used AI to help generate ideas and responses to tasks and activities.

“They would sometimes ask us to create different answers instead of everyone having the same response,” she said. “So I learned how to ask AI for something more specific or more original.”

Anjali said learning alongside other women on the resilience programme made the experience even more valuable.

“It was really nice being part of a group where women could share experiences and learn together,” she said. “Some women had never used AI before, so it helped them understand how to start using it in normal everyday life.”

She also praised Kaneez’s supportive approach during the workshop.

“She explained everything really clearly and answered everyone’s questions nicely,” Anjali added.

The Grow Digital AI sessions aim to help women build digital confidence and learn practical ways AI can support everyday life, learning and future opportunities while also understanding how to use these tools safely and responsibly.

Sheila Rebuilds Her Career

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Sheila lives in Hayes and joined Grow through the SWEET programme after recently moving to the UK from Kenya with her daughter to join her husband. With a background in IT consultancy, business and clinical coding, Sheila had spent several years out of work while caring for her daughter and was trying to understand how to rebuild her career in a completely new country.

Sheila said:

“Back in my country, I was an IT consultant and I also majored in business and worked in medical volunteering and clinical coding. After having my daughter, I became the primary caregiver, so I could only work from home, which meant I was very limited in the type of work I could do.”

Although Sheila had qualifications and professional experience, she found trying to return to work in the UK difficult and overwhelming.

“I have only been in the UK for five months and have been looking to return to my career as my daughter starts Reception in September. I found it challenging being new to the country and having no family or support here. I didn’t know how to go about things and adapting to another country with different systems and another culture was difficult for me.”

“Getting my career back is important to me because I wanted to rebuild myself as a woman, not just as a mother.”

Sheila joined Grow two months ago after being introduced to the programme by another participant and has since attended online sessions, employment rights workshops and motivational sessions led by the Grow team.

“Grow gave me a blueprint for how to go about rebuilding my career. I got to understand how the UK employment system works and what my options are. It was really an eye opener for me. It gave me a roadmap that I’m now following.”

One of the biggest changes for Sheila has been understanding how employment works in the UK and how to present herself professionally.

“Grow’s sessions and team members helped me to improve my CV and make it more suitable for UK standards. I now understand the application processes and feel more confident about interviews.”

“I also learned how to use the STAR method. In my country we don’t use it, so that’s something I was still learning here. I used the STAR method in my interview and this month I secured a part-time job working as a medical receptionist.”

Sheila also said the sessions helped her understand her rights at work and gave her more confidence speaking in interviews.

“Now I know my rights at work. I understand what is fair and what is not considered fair in UK workplaces.”

“The motivational sessions were also very useful. They spoke to us about interview confidence, answering questions and language barriers. It was very informative.”

Looking ahead, Sheila hopes to continue building her career within healthcare and administration.

“I’m looking for administrative posts and I also want to volunteer so I can gain one-on-one experience before moving fully back into work.”

“I really want to stay in the medical profession.”

Reflecting on her experience, Sheila believes support like Grow is especially important for women returning to work after motherhood.

“So many women lose themselves in motherhood and when you want to come back, you have no guide.”

Sheila said:

“Mothers nurture future generations, but when a mother is nurtured, the world itself is healed and aligned to accommodate that future generation.”

 

Nisha’s Journey Back into Work

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Nisha joined Grow after spending nearly three years out of work while raising her family. Through Grow’s Job Brokerage support, she received help with her CV, interview preparation and job search, and has now secured a term-time role that fits around her children, as a kitchen assistant in a primary school.

Finding a way back to work

Before joining Grow, Nisha was actively applying for jobs but not getting results. Nisha said:

“My situation was very bad, I was desperately looking for work, I needed some financial stability… I was volunteering in a primary school… but I wasn’t hearing anything back.”

Her situation was shaped by her responsibilities at home.

“Timing, as a mother of two, was very difficult. Getting a job that fits within school hours is really tough… I didn’t have the option of someone picking up or dropping off my kids.  I am a mother of twin boys, both with special needs… I am the main carer for my boys, so although I was applying for different jobs, I found it very hard.”

Being out of work for a long period also made things harder.

“You don’t know where to start or how to approach things. There was a lack of support, low confidence, and limited employability skills.”

Getting support through Grow

Nisha came across Grow through a session at her children’s school.

“They came to my children’s school… she told me that they have a project helping mothers find a job, and I thought what can be better than this. I showed interest and my journey started with them.”

Through the Job Brokerage support, she began working on her applications and preparing for interviews.

“Grow helped me create my CV, and I think that was the reason I was being shortlisted for interviews.”

“I also had a mock interview… I learned how to answer questions and how to prepare… I received detailed feedback and every time I had an interview, I would read through the feedback.”

She also had ongoing one-to-one support.

“The one-to-one support was just amazing. I knew that if I got stuck, I had somewhere to go and someone to ask.”

Building confidence and skills

One of the key changes for Nisha was feeling more prepared and able to present herself.

“At that time, if someone asked me, ‘What do you do?’ I would say, ‘I’m a mother of two.’ That was my identity. Now, I feel more confident in how I present myself. I’ve learned how to talk about my skills and experience clearly and confidently.”

She also felt more supported in managing applications and interviews.

“My advisor was always there for me… I could talk about my applications… that was the most valuable support I received.”

Moving into work

Nisha has now secured a role as a kitchen assistant in a primary school.

“My role mainly involves preparing food, serving meals to the children, and supporting during lunchtime… and helping with general day-to-day duties.”

The role works around her family, which was a key priority.

“This job has given me exactly what I was seeking, balancing my family responsibilities while working.”

What has changed

Having a job has brought both stability and independence.

“I feel great. I’m working and managing my own life. I don’t have to ask anyone for help, and I’m now financially independent.”

She also describes the wider impact on her confidence and wellbeing.

“Working outside has given me more confidence in talking to people and learning new skills.”

Looking ahead

Nisha now feels more positive about her future and the opportunities ahead.

“I feel more positive about the future… as my circumstances change, I can see more opportunities opening up for me.”

Ruth Finds Confidence Again with Grow

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Ruth joined Grow in Kingston after taking a career break to raise her family and trying to return to work on her own. With a background in engineering and a newly completed AAT Level 2 qualification, she was looking to move into finance but wasn’t seeing success in her job search.

“I took a career break to raise my kids. About last year, I thought, you know what, let me start trying to get back into work. I began applying, but because I wanted a career change from engineering into finance, I wasn’t being successful.”

“I have a friend who told me about Grow and said I could give it a go. I just took a chance and went into the Guildhall. I spoke to Grow’s Employment Adviser Iryna, and that’s how I came in. I’ve been a part of them since then.”

Through Grow’s Job Brokerage support, Ruth received practical help with her CV, applications and interview preparation.

“Grow looked at my CV with me and helped to polish it up. They also did mock interviews and gave me sites to go to apply for jobs. They’ve been advising me on where to apply, helping with my CV, giving feedback and talking about what is needed in an interview. That has been really helpful.”

“I meet regularly with my mentor. If I have an interview and it’s gone wrong, we discuss what has gone wrong. Every response I get from applications, we talk about it. Grow also run sessions about how to make your CV stronger and how to be more confident.”

For Ruth, one of the most important things about Grow was being supported by women who understood her situation.

“They are women like me and they have children as well, so they’ve been through what I’ve been through. You feel like you’re on the same page with them. They understand childcare and work-life balance. That’s what I’ve loved about Grow.”

Although Ruth is still looking for work, she feels much more confident and clearer about her next steps.

“I feel more confident in my search. I know where to look and what to look out for, and that has been because of Grow.”

She also feels better prepared to talk about her career break and change in direction.

“They have told me how to address the career gap and how to talk about what I’ve done during that time. They’ve helped me see that it’s OK and that many people go through this.  It has been very positive being part of Grow, they make you feel as though we have these challenges but we can still get over them and find ways around them”.

Rammiya’s Journey in to work with Grow Job Brokerage

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Rammiya joined Grow after months of trying to find work on her own without success. With a background in mobile device management and IT systems, she had been actively applying for roles but was struggling to get past the application stage. Through Grow’s Job Brokerage programme, she received support with her CV, interview preparation and understanding the job market. With this support, Rammiya has now secured a full-time role and is feeling more confident about her future.

Rammiya said:

“One of the biggest challenges I was facing was not getting shortlisted for interviews. I took a break in July and August because of my children’s holidays, and from September, I started updating my CV and applying for jobs on platforms like Total Jobs, Indeed, and LinkedIn. However, I wasn’t reaching the interview stage at all.

Whenever I applied for a job, I would either get rejected within 2 to 3 days or not receive any response. This was very discouraging. That’s when I felt like I needed some guidance. I didn’t know where to go or whether my CV was right, or if I was doing things
correctly.

I was using AI as well, but still, I wasn’t getting through to the interview stage. I would apply for jobs and get rejected or hear nothing back. This was a very challenging situation before I secured my current role.”

Getting the Right Support

Rammiya heard about Grow from one of her friends who referred her.  She was quickly introduced to the Job Brokerage programme, where she began receiving targeted support to help her move forward. Through Job Brokerage, Rammiya accessed a range of support designed to improve her job readiness and confidence.

“I’m really grateful to the entire team—Saaema, Khatera, Kaneez, Sheeja, and Liz. They regularly held sessions such as motivation sessions, CV preparation and improvement, and interview preparation.”

Building the Right Skills

A key part of the support was helping Rammiya understand how to present herself effectively in the job market.

“The CV sessions, mock interviews, and CV review were the most helpful. My CV was somewhat aligned with the market, but only about 70%. After Khatera advised me to tweak my CV and made corrections, it became properly aligned with market standards. That made a big difference.”

She also began to build her professional network and gain a better understanding of the current job market.

“I would say I started connecting with people on LinkedIn because of Kaneez. During one of her sessions, she advised us to start building connections.”

Preparing for Interviews

As part of the Job Brokerage support, Rammiya completed a mock interview shortly before attending a real interview. This preparation helped her feel more confident and ready.

“I had a mock interview with Liz, which was an incredibly valuable learning experience. Her detailed feedback helped me understand what I needed to improve. I feel very well prepared now. If I have an interview, I feel like I just need a couple of days to prepare, and I’m ready. That’s the level of confidence I have now.”

Securing a New Role

With the support of Grow and Job Brokerage, Rammiya secured a full-time position and recognises the role that preparation and support played in helping her succeed.

“I currently work as an MBM Specialist at a company called Inventors. My interview preparation played a big part, especially for the technical aspects. I prepared a lot for the interview. The mock interview session I had with Liz the day before my real interview was also extremely helpful.”

The Impact

Securing this role has made a meaningful difference in Rammiya’s life.

“Securing this job means a great deal to me because it allows me to support my family financially and also plan for my future. I am very happy and confident, and through these jobs, I may also be able to help my friends in the future if any opportunities arise. So personally, this role has had a very positive impact on multiple aspects of my life.”

Rammiya is now focused on continuing to grow and develop in her career.

“I’m motivated to continue learning because this role builds on what I was doing before, but now I’m at a Level 3 role. Before joining Grow, I was only doing freelance work and wasn’t thinking outside the box. After joining, I started understanding the market and the current work environment more clearly.

“All the credit goes to Grow. With the encouragement and support I received throughout the programme, I was able to secure my current role.”

Ireti Turns Setbacks into Success

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After losing her job in June 2025, Ireti spent months applying for roles without success. Despite having extensive experience in food safety, quality assurance and compliance, she found it difficult to secure employment.

“I applied for so many jobs but I was not being successful.I was very disappointed and hopeless.” said Ireti.

Ireti faced a number of barriers during her job search, including challenges around travel and how her experience was perceived by employers.

“First, my age was my biggest challenge, and where I live was another, travelling wasn’t easy for me as I don’t drive, so relying on public transport while searching for work was extremely difficult.”

She also found it difficult to communicate her experience in a way that resonated with employers.

“Sometimes, I wasn’t able to present myself in the way they expected, and I struggled to convince them that I would be good at the job until I came across Belina Grow.”

Finding Grow

Ireti first came across the Grow Team at a job fair at Uxbridge College. “They told me about the Job Brokerage project, and I thought it wasn’t for me. I told them, ‘I need a job, I’m so hopeless. Look at my age, nobody wants to employ me. But the way the team spoke to me made me think, ‘OK, if someone who doesn’t know me can see potential in me, maybe I should give myself another chance.’”

Building Skills and Confidence

Through Grow, Ireti accessed a range of support including CV workshops, interview masterclasses, mock interviews and application support.

“I received detailed feedback on my CV and used it to improve my application materials. I also had the opportunity to do a mock interview, which helped me a great deal. I kept all the feedback I received and have been using it to prepare for real interviews.

“I attended a session on how to fill out application forms, I didn’t know how to do it properly before. After the session, I realised how much I’d been doing wrong.”

She also developed key techniques such as using the STAR method and tailoring applications to job descriptions.

“The mock interview was especially valuable because it gave me real practice and feedback.”

A Shift in Mindset

Alongside practical skills, Ireti describes a significant shift in her confidence and mindset.

“My confidence has grown significantly… Now, when I go into an interview, I feel calm, prepared, and ready, not fearful or overwhelmed.”

Being part of a supportive environment also played an important role.

“Knowing I had guidance and being part of the group chat with others on the same journey made me feel less alone and more supported.”

Securing a New Role

Following this support, Ireti secured a full-time position.

“It is a full-time position as a QA/QC Technician with Borough Broth Company, a food processing company in Greenford.”

She credits the support she received as a key factor in her success.

“Without that support, I wouldn’t have known how to present my transferable skills effectively, and I likely wouldn’t have succeeded.”

Ireti is now focused on building stability and progressing in her new role. “I feel very positive about my future career prospects.”

Beyond employment, the impact has been wider.

“Now I wake up in the morning with somewhere to go, something meaningful to do, and the chance to contribute meaningfully to society.”

Shital Learns New AI Skills For Everyday Life and Work Opportunities

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Shital joined the Grow Digital programme in Leicester (funded by the AKG Community Interest Fund) after being encouraged by the Peepul Centre to take part. Already working in retail, she wanted to build on her existing knowledge and stay up to date with new digital tools, particularly AI, to support her future career goals.

Shital said “I did my bachelor’s degree in computer engineering in India, so I already had a good knowledge of computers nut here in the UK, I wanted to understand how things work and learn what is new. I go to the Peepul Centre and they encouraged me to join the course as they said it would help me learn more digital skills.”

Even though Shital already had a background in computing, she wanted to refresh her skills and keep up with changes.

“Every day there is something new coming. I wanted to stay updated and understand the new systems.”

Before joining the course, Shital had not used AI tools but through the Grow Digital sessions, she began to understand how AI can be used in everyday life.

“Nowadays, in everything, you need AI. It helps with writing, correcting sentences and many things.”

She also learned practical skills that she can use going forward such as writing and improving CVs, understanding job descriptions, improving writing skills and protecting personal data online. There are so many scams now, so learning how to protect your data was also very useful” said Shital.

The course was delivered in a way that made it accessible to everyone, regardless of their starting point.

“There were lots of women in the class. Some didn’t know how to use AI at all, and some were not very confident with mobile phones. Kaneez, the tutor, supported learners by explaining things in different languages when needed. She explained in different languages, like Hindi, so everyone could understand. That was very helpful.”

For Shital, the course was about refreshing her knowledge and building confidence with new tools.

“This course helped me learn something new and improve my skills. I now feel more confident using digital tools in everyday life. If I don’t know something, I can use AI to help me.”

Shital is currently working in retail but is thinking about her future. “This is my job for now, but I am interested in working in something computer-based in the future. What I have learned on this course will really help me. It has given me useful skills for both work and everyday life.”

For Shital, Grow Digital has been an opportunity to refresh her existing skills, learn about AI, and prepare for future career opportunities. By building her confidence and keeping her knowledge up to date, she is taking steps towards moving into a more technology-focused role.